Success Story:
National Provider of Home Services

Project Description:

The company had grown their business through the acquisition of multiple independent companies located in 17 cities primarily across the southeastern United States. These companies were operating on five different platforms making corporate reporting and analysis difficult.

The first phase of the project was to determine and prioritize the organizations business requirements. ISI then prepared and executed a RFP, coordinating vendor responses and demos. Once the package was selected ISI became involved in performing the actual conversions.

Once the conversions were complete the focus turned to the data being collected. The client had several goals.
• The ability to provide corporate management with consolidated financial reports
• Increased timeliness and accuracy of executive reporting.
• Improve cash flow and economies of scale through consolidated billing and collection operations
• Centralized backup of all pertinent remote database information.

This effort required the implementation of a centralized database designed for managing customer, order, billing, and payment information organized by office. ISI provided both the technical and functional design and then managed the development effort

ISI implemented the nightly polling of remote office locations and the transmission of the extracted customer and financial transaction information to the corporate data warehouse for import and processing.

The final phase of the project included design and implementation of an executive reporting system for use by corporate personal. Report calculations were performed from the data warehouse in batch mode to facilitate timely delivery the following morning